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  1. Check in time is from 2.00pm to 10pm.
    Check out time is from 8am to 11.30am.

    In case of a late check in, please let us know.
    In case of an early check out, please let us know.

  2. Since we only have 2 hours to clean our rooms for the next guests, please free the room before 11.30am.
    If you are going on a morning safari and coming back after the check out time, prior to your safari departure, you can leave your luggage at the reception.

  3. The reception is open from 8am to 10pm.

  4. WiFi is free and available in public areas such as the lobby, the bar, the restaurant, the pool and the garden.
    Most of the rooms receive the routers' signals but we do not guarantee WiFi in our rooms.

  5. Driver's accomodations are available on demand and free of charge.
    In order to avoid any lack of place, please let us know before checking in if you need a bed for your driver.
    One driver per reservation will be lodged for free.
    Accommodation is subject to availability.

  6. We accept cash only (USD & LKR).

  7. Cancellation policy :
    Any cancellation or amendment of a confirmed reservation must be notified by email.
    If cancelled or amended within 7 days prior to arrival : no charge will be applied.
    If not, full stay will be charged.
    In case of a no show, full stay will be charged.

  8. Children policy :
    Below 6 years old: A maximum of 2 kids sharing the existing bed(s) will be allowed.
    A babycot can be provided if requested.
    Babycots are subject to availability.

  9. All rooms are non smoking.

  10. We do not allow food and beverages from outisde. Thus outside food and beverages are stricly forbidden in public areas such as the restaurant, the bar, the pool and the garden.

  11. The Blue Turtle Hotel is not responsible for any loss of personal belongings.